You are here

Patient Portal

Attention Portal Users: Important Information About Changes to Our Patient Portal

On December 9th we will begin the transition to a new Patient Portal experience and our current Portal (NextMD) will be switched over to read-only mode. You will still be able to view, download, and print your medical records in the Portal, however you will need to visit our website to request prescription refills and send a message to your providers. Please visit our Portal News page for more information.

Here’s what to expect in the coming months -

  • From 11/9/22 – 12/9/22 - please continue to use your current Patient Portal to request prescription refills, send messages to your providers, view upcoming appointments, and request medical records.

Effective December 9, 2022:

  1. Medical Records – Your current Patient Portal will be switched over to read-only mode. You’ll still be able to view, download, and print your historical medical records; however, any medical records requests for office visits or tests occurring on or after 12/9/22 can be submitted via the Interim Portal Medical Records Request Form on our website. A link to the webform will be added to the Portal News page by the effective date.
    1. Note- Our normal Request for Medical Records process will still be in effect: if you have specific visit dates or need medical records from visits prior to 12/9/22, please visit our Medical Records page to complete the Request for Patient Access to their PHI form per our normal request process.
  2. Request Prescription Refills – While the new Patient Portal is being prepared, you’ll still be able to request prescription refills through our website which can be found by visiting our Appointments & Rx page and clicking the Prescription Refills button.
  3. Provider Communication – If you need to communicate with your providers, you can still do so by visiting our Appointments & Rx page and clicking the Email Your Doctor button.

NextMD® - Crystal Run’s Secure Patient Portal

Patient Portal Login

Fast, free, and available anytime, NextMD® eliminates time-consuming phone calls, giving you online access to your physician’s office. NextMD® is convenient, safe, and secure. Only you will have access to your information. 

The NextMD® “one stop” portal lets you:

  • Communicate with your provider online through secure email.
  • Refill your prescription(s).
  • Receive your test results via secure email.
  • Request your personal health records.

To Enroll in NextMD®:

Please call 845.703.6999 or ask the patient services representative at any Crystal Run location to assist you.