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Contact Us

Whether you want an appointment, have a question, or need assistance, Crystal Run is here to help. Please visit our Appointments & Rx page to use our Book Online feature to book an appointment, or call 845.703.6999 to schedule/cancel an appointment or visit our Patient Portal to request a prescription refill.

Please use the Contact form below and select the appropriate 'Reason for Contact' in the drop down menu for Human Resources/Careers, Clinical Inquiries, Medical Records, General Questions, Compliments, Insurance questions and more. If you'd like to speak to a Patient Experience Advocate at a specific location, you may email them directly for assistance. Below, we have also provided contact information for our Service Excellence Program Coordinator and a direct email to our Billing Department for patient billing inquiries.

Disclaimer: Crystal Run Healthcare welcomes the ability to communicate with our patients via email and other electronic means.  However by law we have the responsibility to remind you that public email may not be the most secure method for communications.  We offer other means of communication via phone, secure email and/or our NextMD web portal.  Crystal Run Healthcare will assume that you understand the risks of using email and are comfortable with using email as a means of communications with our providers should you choose to proceed. Please contact us at 845-703-6999 if you need further assistance.

 

Headquarters

155 Crystal Run Road

Middletown, NY 10941

Contact

Phone: 845.703.6999

Locations & Directions

Please visit our Locations page to select a convenient location and get driving directions.

Patient Experience Advocates

Marge Weidkam

Kate Bayley

Camille Mulkeen

Shari Bailey

Debra Hoffmann

Dawn Brozowski

Donna Delapine

Cindy Mento

Susan Cooke

Joan Patterson

Georgia Hart

Kelly Maher

Juan Pablo Rivera Torea

Stefanie Graham

Cindy Edwards

Building Location

95 Crystal Run Rd, Middletown

155 Crystal Run Rd, Middletown

100/300 Crystal Run Rd

Goshen & 185 Rykowski Lane

Newburgh

New Windsor Orthopedics

New Windsor PT/OT

Monroe

Warwick

Rock Hill

Liberty

West Nyack

Haverstraw

Stony Point

Suffern, Suite B-4

Service Excellence Contact

Damaris Torres, Program Coordinator

Phone

845-703-3476

Billing Department

Billing Department Inquiries

Contact

Click to Chat or call 844-259-5944

Have a Question? We have answers!

For general questions or concerns, simply fill out the form below and hit "Submit".