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Corporate Compliance

Welcome to the Crystal Run Health Corporate Compliance Department page.

Crystal Run Health has implemented the Corporate Compliance Program in order to demonstrate its commitment to detecting and preventing healthcare fraud, waste, and abuse.


The Corporate Compliance Department supports the mission, vision, and values of Crystal Run Health by facilitating compliance with the applicable laws and standards as well as promoting Crystal Run Health's commitment to lawful and ethical behavior.

Our Corporate Compliance Program

The Corporate Compliance Program reinforces our commitment to conducting business with the highest standards of ethics and integrity. It creates a framework of prevention and detection of compliance-related issues or violations of the law and the subsequent implementation of appropriate corrective actions. In addition, through training and education, the Program promotes an understanding of, and adherence to, applicable laws and regulations, and makes a sincere effort to create Practice-wide awareness of the importance of preventing, detecting, and correcting any fraud, waste, or abuse. Our Compliance Program supports our goal to build and earn employee and patient trust and confidence in the services we provide.

Confidential and Anonymous Reporting of Compliance Issues and Concerns

Crystal Run Healthcare is committed to providing you with a confidential, non-retaliatory mechanism to report potential compliance issues. We offer the following methods for reporting compliance-related concerns:

  • Call the 24-hour confidential and anonymous Compliance Hotline: (866) 660-0008
  • Submit a concern online at:
  • Individuals may also confidentially report compliance issues, concerns, and Program violations in person, by U.S. mail, telephone, or email.

Direct Contact

Kathleen Owens, MBA, CPC, CHC
Vice President of Corporate Compliance, Health Information Management, and Privacy Officer
Mailing address: 155 Crystal Run Road, Middletown, NY 10941

Anti-Retaliation/Whistleblower Protection
Crystal Run Health strictly prohibits retaliation, intimidation, harassment, or any other form of retaliation against whistleblowers who, in good faith, make a compliance report or complaint, or have otherwise participated in the Compliance Program.